Just as a stone hitting the water causes ripples, strategic decisions cause ripples in an organizational culture. I thought about that Monday night as my husband audibly gasped when Alabama brought in a true freshman quarterback to start the half. Really? The starting...
Culture
Risky business can be a risk.
In business, risk assessments help teams ensure that the right focus is being applied and sufficient actions taken to protect the business operations. First, the potential risks have to be identified. The simplest approach is to think of potential risks by functional area, like supply chain, IT, or facilities. Once the team has identified all the potential risks to that functional area, the next step is ranking them.
Three building blocks of sustaining culture change
Thinking of actions is the easy part. I would be willing to bet we’ve all been in blue sky brainstorming sessions where the team white boards a really creative approach to solving a problem. But when that very idea is put to work it causes an unintended consequence which no one saw coming.
Working “diagonally” in your organization
There are many business articles on building networks in business. Mostly regarding networking with “like” professionals who aren’t necessarily folks within your organization. Would it be heresy for me to encourage you to also build a network within your company? And while you’re at it, may I also propose that your internal network may be more important?
The gray middle ground of a business slogan
What actions, as leaders, are we taking day-to-day to support the words we say and the slogans we use? Before creating the next great slogan, ask yourself, what “Safety First” looks like in your culture. From correct posture at the computer to wearing your hearing protection on the floor. Walk your office. Walk your floor. What is your goal? How does the slogan support the actual work?
The two-sided coin of Innovation and Continuous Improvement
Innovation and continuous improvement are closely linked, though different. I tend to view them as two sides of the same coin. Encouraging both ensures your team or your company, is in a better competitive position.
So what are some of the main differences?
The “new” business math: Continuous improvement = continuous learning
Often we think of training for people that are new to a job, a one and done mentality. However, continuous improvement requires continuous learning. How do people that have always done a job one way learn how to do their old job a new way? Training.
Change isn’t about the loose coins in your pocket
Change is always hard. It is even harder when we are surprised. So we try to anticipate it. We try to imagine what is coming or what will be, so that we are not surprised.
The value stream’s gift to you
I think it was Machiavelli who once said, “A small problem is hard to see but easy to fix, whereas a large problem is easy to see but nearly impossible to fix.” What are you waiting for? Pro-actively ask your internal customer if they are getting what they need from you or from your team.
Support your internal problem solvers
Every organization has a need for firemen – groups/teams that fix issues for the success of the team and the business. I have never heard of a fireman giving the owner of the burning house a lecture or complaining they had to come out at night to put out the fire.
