Select Page

Problem Solving

Risky business can be a risk.

In business, risk assessments help teams ensure that the right focus is being applied and sufficient actions taken to protect the business operations. First, the potential risks have to be identified. The simplest approach is to think of potential risks by functional area, like supply chain, IT, or facilities. Once the team has identified all the potential risks to that functional area, the next step is ranking them.

Keeping your “astronaut” alive

Think back to when you were placed on a new team. You had to figure out who was who. The best ideas may not have been given by the best public speaker or maybe came from the most junior person in the room. There are lot of challenges a new team faces when coming together to solve an issue. Team members must have honest debate and challenge each other.

Support your internal problem solvers

Every organization has a need for firemen – groups/teams that fix issues for the success of the team and the business. I have never heard of a fireman giving the owner of the burning house a lecture or complaining they had to come out at night to put out the fire.

Is the glass really half empty?

My dad taught me how to play checkers. We played and played until one day I started beating him. Then one day he showed up at the dining room table with a chessboard. All new rules. All new strategy. A whole new game.

Communication depends on Identification

When you see what appears to be a team working at cross purposes, there is a high probability that they each have their own framework (point of view) for the problem they are trying to address. If you see this happening, check and make sure they are working to the same problem statement.

This STAR has only four points

Last week I mentioned STAR (Stop Think Analyze React) in my post. It’s drilled into the Mission Control team. It’s not “maybe I’m sure” it’s more like “Let me think and give you a definitive answer”. In the business world, more specifically the manufacturing world, we all could use some STAR in our day.

Do you wish upon a STAR when you have a problem?

Knowing that every day you will have a problem or two is key to having a successful day. You will be either getting into a problem, are currently in a problem or coming out of a problem. For those of us in manufacturing….

Problem solving isn’t wishful thinking.

Problem solving is not figuring out the theoretical or perfect solution to only then be frustrated that you don’t have the time or can’t have the people or your project won’t get funded.

Everything was going so well, right up until it wasn’t…

Processes and procedures are foundational for a manufacturing company to run efficiently. They make sure everything happens that is necessary to make a product safely with the desired quality level at the price point required for financial health.

What’s the flap about a butterfly causing chaos?

Sometimes the butterfly has flapped so hard it causes a really big storm. It is very tempting to provide a “not my job” answer when asked to help in an area outside of your normal responsibility. Here’s a radical idea, instead of waiting to be asked to help, why not offer your help? A pre-emptive “I can help” goes a long ways in fostering teamwork. If you can help – then help.